Privacy Policy

When you shop with us or use one of our services, you trust us with your information. Protecting personal data and your privacy is of the greatest priority for the House of Silk.

It is important to us to give you clear and transparent information about the personal data we collect, why it is needed, how it is used and your rights over it.

House of Silk Ltd is responsible for processing your personal data.

We use and process your personal data to be able to give you the best customer experience when visiting our website. We also process your personal data upon your request to be able to provide you with requested services, deliver your order or to support you through our customer service.

Personal information is any kind of information that can be directly or indirectly attributed to you. Examples of personal data we process are name, address, e-mail address, telephone number, payment information and purchase order. We may also process usage history, IP address, member id and information you provide when contacting our customer service.

Your personal data is generally stored within Turkey but may also be transferred to and processed in a country outside this area.

If necessary, your personal data may be shared with suppliers, sub-contractors and independent third parties carrying out certain tasks on our behalf.

You have the right to access, rectify, erase, and consult. In certain cases, you are also entitledto object to us using your data, or to transferring your data. If you have an account or are a member of a loyalty program, you can exercise your right to access, portability and rectification under your account pages, where you also can delete your account.