Shipping policy
Shipping Policy
CARGO DELIVERY CONDITIONS:
Orders placed before 16:30 on weekdays are delivered within 7 to 9 working days.
Orders placed after 16:30 on Friday and on the weekend will be processed on Monday. Delivery time is 7 to 9 working days.
As soon as your product is shipped, your cargo tracking number will be sent to you as an E-mail.
If you do not receive it within three days, your package will be returned to us.
Our production time for your custom-made orders is 7 to 9 working days. Your product will be in your hands within 10 to 15 working days after it is produced.
The product cannot be exchanged or returned unless it is faulty.
Since this timing may vary depending on the transportation of your settlement and logistics company to that region,
hofsilk.com undertakes to send it within 15 working days at the latest.
